Terms & Conditions

Updated: 14th August 2024

 

These terms and conditions (the “Terms and Conditions”) govern the use of www.videoplatoacademy.com (the “Site”).  This Site is owned and operated by Plato Education Ltd. This site is a shop selling educational resources and lessons.

By using the site, you indicate that you’ve read and understand these terms and conditions and agreed to abide by them at all times.

 

Intellectual Property

All content published and made available on our site is the property of Plato Education Ltd and the Site’s creators. This includes, but it’s not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

 

Acceptable Use

As a user of our Site, you agree to use our site legally, not to use our site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;
• Violate the rights of other users of our Site;
• Violate the intellectual property rights of the Site owners or any third-party to the Site; or
• Act in a way that could be considered fraudulent.

 

If we believe you are using our Site illegally or in a manner that violates these terms and conditions, we reserve the right to limit, suspend or terminate your access to our site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

 

Sale of Goods or Services

These Terms and Conditions govern the sale of goods and services available on our site.

The following goods are available on our site:

• Educational resources.

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

 

The following services are available on our Site:

• Lessons.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our site at your own risk.

 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

 

Payments

We accept the following payment methods on our site:

• Credit card;
• Paypal; and
• Debit.

 

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right cancel reverse your transaction.

Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:

• Will end 14 days from the date of purchase when you purchase digital content that was not supplied on a tangible medium; or

 

• Will end 14 days from the date of purchase when you purchased a service.

 

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at info@videoplatoacademy.com.

 

The right to cancel does not apply to:

 

• Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;

 

• Custom or personalised goods;

 

 

• Goods that will deteriorate or expire rapidly;

 

• Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;

 

 

• Newspapers, magazines, or periodicals, except for subscriptions to such publications; and

 

• Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.

 

Effects of Cancelation

If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse you any amount you have paid above this proportionate payment.

If you provide consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital contact during the cancellation period, you will no longer have the right to cancel the contract.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

This right to cancel and reimburse is not affected by any return or refund policy we may have.

Consumer protection law

 

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

 

Limitation of liability

Plato Education Limited and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

 

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Plato Education Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

 

Applicable law

These terms and conditions are governed by the laws of the Country of England.

 

Additional terms

There are no refunds for lessons or classes cancelled less than 24 hours before the time the lesson or class is due to start.

 

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these terms and conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will be considered valid.

 

Changes

 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post notice on our Site.

 

Contact details

 

Please contact us if you have any questions or concerns. Our contact details are as follows:

info@videoplatoacademy.com